For the first time in years, investors have become pessimistic on the main drivers of NYT’s business model – its digital news subscriber potential & its digital news pricing power. This write-up examines base rates for both of these drivers.

Churn cannot be reduced to a single number because customer retention is a curve, not a constant.

Stock prices are the clearest and most reliable signal of the market’s expectations for a business’s future performance. Ignore them at your peril!

Scale Economies Shared businesses have a flywheel because their competitive advantages increase as the business grows larger, making it harder and harder for competitors to offer as much value to customers.

Would you rather have the fifty most important pieces of information when making an investment decision, or only the five most important pieces of information? Most people would say fifty – more is better

How does the nature of content impact long-term margins at media businesses? All else equal, the more durable your content, the less you need to continually spend on content creation. Let's explore that.

Network Health is a way of thinking about the edges of a network and trying to understand what is the health of those nodes in terms of (a) the positive/negative feelings those nodes experience & (b) the positive/negative experiences that those nodes create for other nodes.

Gaming has evolved from single player games that were solely designed for and solely charge the players, to increasingly social games designed for both players and the audience. Where is the future going?

The cloud is a great example of why it is often beneficial to turn your fixed costs into variable costs. Concurrently some players are emerging as scaled champions from having this be a fixed cost.

Investors want to know why customers use a company’s products/services. Often this is referred to as the ‘customer value proposition’ or the ‘customer ROI’. The Seven Deadly Sins helps us understand situations where that value proposition isn't entirely rational.