cohort retention curves Featured Unit Economics & Cohort Retention Curves Churn cannot be reduced to a single number because customer retention is a curve, not a constant.
Flywheel Featured Scale Economies Shared Scale Economies Shared businesses have a flywheel because their competitive advantages increase as the business grows larger, making it harder and harder for competitors to offer as much value to customers.
cloud Featured The Customer Value Proposition of the Cloud The cloud is a great example of why it is often beneficial to turn your fixed costs into variable costs. Concurrently some players are emerging as scaled champions from having this be a fixed cost.
